Terms and Conditions
Terms and conditions Total Bingo
1.1 Total Bingo (trade name of Holland Bingo BV) has the objective of producing and manufacturing, trading in, renting out and developing, in particular, system games, bingo games, software, equipment and paper products, and with that, whether or not other activities that are directly related and everything that is related to the above or that may be beneficial to it.
1.2 In these general terms and conditions the following terms are used in the following sense, unless explicitly stated otherwise.
a) Customer: the natural or legal person, whether or not acting in the performance of his profession or business, who has instructed Total Bingo to provide Services or who purchases products via the Total Bingo Website.
b) Agreement: the legal relationship between Total Bingo and the Client, all this in the broadest sense.
c) Website: the Website www.totalbingo.co.uk, or another domain name from www.totalbingo.
2 Applicability of the General Terms and Conditions
2.1 The General Terms and Conditions apply to all Agreements concluded between the Client and Total Bingo where Total Bingo delivers products.
2.2 Deviations from the General Terms and Conditions are only valid if explicitly agreed in writing with Total Bingo.
2.3 Applicability of the Client's purchase or other conditions are expressly rejected, unless explicitly agreed otherwise in writing.
2.4 The General Terms and Conditions also apply to additional or amended assignments from the Client.
3 The Agreement
3.1 An Agreement is concluded because the Customer accepts the offer from Total Bingo as shown on its Website and meets the corresponding conditions. The acceptance takes place by placing an order via the Website, whereby explicit permission with the general conditions is required.
3.2 After the Customer has accepted the offer from Total Bingo and the payment has been successfully made in the manner specified in the Website, the Customer will immediately receive an electronic confirmation of receipt from Total Bingo.
3.3 If Total Bingo sends a confirmation to the Client, it is decisive for the content and explanation of the Agreement, subject to apparent errors. Total Bingo cannot be held to its offer if the Client can reasonably understand that the offer, or a part thereof, contains an obvious mistake or error.
3.4 If the Client makes notes or comments on Total Bingo's offer, they will not form part of the Agreement, unless Total Bingo confirms this in writing.
3.5 An assignment by the Client for which no written quotation has preceded, requires written acceptance by Total Bingo.
4 Implementation of the Agreement
4.1 Total Bingo has the right to have certain work done by third parties. When engaging third parties, Total Bingo will take the necessary care and consult with Customer when selecting these third parties, as far as this is reasonably possible and customary in relation to the Customer. The costs of engaging these third parties are for the account of the Customer and will be charged to the Customer by Total Bingo.
4.2 The Client ensures that all data, of which Total Bingo indicates that they are necessary or which the Client should reasonably understand to be necessary for the execution of the Agreement, is provided to Total Bingo in a timely manner. If the information required for the implementation of the Agreement has not been provided to Total Bingo in time, Total Bingo has the right to suspend the implementation of the Agreement and / or the additional costs resulting from the delay in accordance with the then usual rates to the Customer. to charge.
4.3 If a term has been agreed or specified for the performance of Services, this is never a strict deadline. If a term is exceeded, the Client must give Total Bingo written notice of default. Total Bingo must thereby be offered a reasonable period in which to execute the Agreement.
5 Amendment to the Agreement
5.1 If during the execution of the Agreement it appears that for a proper implementation thereof it is necessary to change or supplement it, Total Bingo and the Client will timely and in mutual consultation proceed to adjust the Agreement.
5.2 If the Agreement is amended, including an addition, there is an additional assignment. A separate appointment will be made about this additional assignment about the remuneration. Without additional quotation the original conditions apply, whereby the extra Services are paid at the usual rate.
5.3 Failure or immediate implementation of the amended Agreement does not constitute a breach of contract by Total Bingo and is no reason for the Customer to terminate or terminate the Agreement.
5.4 Changes to the originally concluded Agreement between Total Bingo and the Client are only valid from the moment that these changes are accepted by both parties by means of an additional or amended Agreement. This change is made in writing.
6 Suspension, dissolution and early termination of the Agreement
6.1 Total Bingo is entitled to suspend compliance with the obligations or to terminate the Agreement if the Customer does not, not fully or not timely fulfill the obligations under the Agreement, or that Total Bingo has good reason to fear that the Customer will those obligations will fall short.
6.2 Furthermore, Total Bingo is entitled to terminate the Agreement if circumstances arise that are of such a nature that fulfillment of the Agreement is impossible or unaltered maintenance of the Agreement cannot reasonably be required.
6.3 If the Customer does not fulfill his obligations arising from the Agreement and this non-performance justifies termination, Total Bingo is entitled to terminate the Agreement immediately and with immediate effect without any obligation on his part to pay any compensation or compensation, while due to non-performance, compensation or compensation is required.
7.1 Cancellation of the Agreement is possible up to 14 days after placing an order via the Website, if the Distance Agreement was concluded and the Customer is a natural person who does not act in the performance of his profession or business.
7.2 Cancellation can no longer take place if an e-mail has been sent, meaning that the product has been sent, whereby the time of receipt of this message by the Customer is the guiding principle.
8 Costs, fees and payment
8.1 All amounts stated in the quotation or on the website are in euros and include VAT, unless stated otherwise.
8.2 Total Bingo has the right to correct manifest errors in the quotation.
8.3 Payment is made via the payment method indicated on the Website. Payment of invoices must be made within fourteen (14) days after the invoice date in a manner to be indicated by Total Bingo in the currency in which the invoice is made, unless the Agreement explicitly states a different payment term or payment method.
8.4 For orders within the Netherlands and Belgium, Total Bingo requires € 10 shipping costs. If the order has a value of more than € 181.50 including VAT (= € 150 excluding VAT), Total Bingo will not charge shipping costs.
8.5 The Customer is obliged to immediately inform Total Bingo of any inaccuracies in the stated or provided payment data.
8.6 If the Client fails to pay an invoice on time, the Client will be in default by operation of law, without further notice of default being required. The Client then owes the statutory interest. The interest on the claimable amount will be calculated from the moment the Client is in default until the moment of payment of the full amount due.
8.7 If Total Bingo decides to collect a claim for non-payment of one or more unpaid invoices by judicial means, the Customer is, in addition to the principal owed and the interest referred to in the preceding paragraph of this article, also obliged to make all reasonably made to reimburse judicial and extrajudicial costs. The reimbursement of judicial and extrajudicial costs incurred will be determined in accordance with the then applicable regulations that concern reimbursement for extrajudicial collection costs.
9 Shipping and delivery
9.1 Total Bingo takes the greatest possible care when receiving and delivering orders.
9.2 The delivery times stated on the Website are indicative and do not give the Customer the right to dissolution or compensation if they are exceeded, unless the parties have explicitly agreed otherwise in writing. Total Bingo strives for a prompt delivery at all times.
9.3 Total Bingo determines the method of transport and packaging itself. Total Bingo can choose to deliver the products personally, but can also opt for delivery via PostNL or another postal deliverer.
9.4 If an order is lost or damaged, a suitable solution will be sought in joint consultation.
10.1 Products can be returned within fourteen (14) days of receipt, without giving a reason. The entire amount paid by the Customer, including shipping costs, will be fully refunded within fourteen (14) days of receiving the product.
10.2 During these fourteen (14) days, the Client is obliged to handle the product received with care. He will only open and / or unpack the package to the extent necessary to determine the nature and characteristics of the product.
10.3 If the Customer does not adhere to this and if this results in a depreciation of the product, the Customer is liable for this. This means that the Customer is not entitled to (full) reimbursement of the purchase price.
10.4 Customer can return the product via a mail delivery company of your choice. The costs of return will be borne by the Customer.
10.5 If the Customer wishes to return the order, the Customer must download and complete the return form from the Website. Customer must enclose this form with the return shipment.
10.6 This article does not apply to a Customer who places an order in the exercise of her profession or business.
11.1 The Customer is responsible for submitting correct and representative data and information that are necessary for the execution of the Agreement. Total Bingo is not liable for damage, including on the basis of an incorrect order, if the Client has provided incorrect, non-representative or irrelevant information.
11.2 Although attempts will always be made to meet the delivery time, Total Bingo is never liable for the consequences of exceeding the delivery time on the Website, in the confirmation e-mail or elsewhere. Exceeding the term does not entitle the Client to cancel the products or to refuse the receipt or payment of the products, nor does Total Bingo owe any compensation to the Client.
11.3 Total Bingo is not liable for errors or negligence of third parties engaged by it.
11.4 Total Bingo is not liable for any errors on the Website.
11.5 Total Bingo is not liable for non-compliance or late compliance with the obligations arising from the Agreement, if this is caused by force majeure as referred to in Article 12.
11.6 If Total Bingo is held liable, it will only be liable for direct damage actually incurred, paid or suffered by the Customer due to a demonstrable breach of Total Bingo's obligations with regard to its Services. Total Bingo is not liable for indirect damage, including but not limited to consequential damage.
11.7 Total Bingo's liability is limited to the amount covered and paid out by the insurer. If the insurer does not pay out, or if Total Bingo is not insured, the liability is limited to the amount paid by the Client.
12 Force majeure
12.1 Force majeure is understood to mean all external causes, the will or omission of Total Bingo, as a result of which timely, complete or correct compliance with the Agreement is no longer possible.
12.2 Force majeure as referred to in the previous paragraph is also understood to include, but is not limited to: non-compliance by a third party, illness of personnel of Total Bingo itself or a third party, abnormal weather conditions, disruptions in water and energy supplies, strikes, serious disruptions in Total Bingo's systems, fire, floods, natural disasters, riots, war or other domestic unrest.
12.3 In the event of force majeure, compliance with the Agreement will be suspended for as long as the force majeure continues.
12.4 If the force majeure continues for longer than one month, both parties are entitled to terminate the Agreement without the intervention of the courts. In such a case, Total Bingo will proceed to reimbursement of any amounts paid, with deduction of all costs that Total Bingo has incurred in relation to the Agreement.
13 Complaints and complaints procedure
13.1 The Client is obliged to inspect or have the delivered product inspected at the time of delivery, or at least within the shortest possible term. In addition, the Customer must investigate whether the quality and quantity of the delivered goods correspond to the provisions of the Agreement.
13.2 Errors or inaccuracies that may be found during a first inspection, taking into account the requirements of reasonableness and fairness, must be reported to Total Bingo in writing within fourteen (14) working days after receipt of the products, with proof of purchase being issued, unless this is impossible or unreasonably onerous.
13.3 Other complaints, including complaints that could not be detected during a first inspection, must be reported to Total Bingo in writing within one (1) month at the latest in accordance with the provisions of paragraph 2 of this article.
13.4 If the Customer has a complaint, the Customer must send this in writing to firstname.lastname@example.org.
13.5 In the event of a complaint, the Client is obliged at all times to first consult with Total Bingo before taking other steps.
14 Confidentiality of data
14.1 Each of the parties guarantees that all information received from the other party that is known or should be known to be of a confidential nature will remain secret. The party that receives confidential data will only use it for the purpose for which it was provided. Data will in any case be considered confidential if it is indicated as such by one of the parties. Total Bingo cannot be held to this if the provision of data to a third party is necessary because of a court decision, a legal provision or for the correct execution of the agreement.
14.2 Total Bingo ensures that all processing of personal data of Customer is in accordance with the General Data Protection Regulation. This means, among other things, that Total Bingo only collects personal data based on one of the permitted legal grounds and that the Customer can at any time submit a request to Total Bingo for the removal of his personal data.
15 Intellectual Property
15.1 Total Bingo reserves the rights and powers that accrue to it under the Copyright Act.
15.2 The Client shall indemnify Total Bingo against any action based on the claim that such provision, use, processing, installation or incorporation infringes any right of third parties.
16 Total Bingo identity
16.1 Total Bingo is registered with the Chamber of Commerce under number 63656523, with VAT identification number NL855337473B01. Total Bingo is located at Polderweg-oost 14 (2973 AN) in Molenaarsgraaf, The Netherlands.
16.2 Total Bingo can be reached by e-mail at email@example.com or via www.totalbingo.co.uk (or another domain name from www.totalbingo.) and by telephone at +31 (0)184-601779.
17 Applicable law and competent court
17.1 All legal relationships between Total Bingo and its Client are exclusively governed by Dutch law.
17.2 Disputes between Total Bingo and the Customer will be settled exclusively by the Court of Rotterdam, on the understanding that the Customer may also within one month after Total Bingo has invoked this clause for settlement of the dispute by the competent court according to the law choose.